Goto the bottom of it and click on the plus button.Once you open Keyboard you can see bunch of shortcuts listed there.Either one could be stuck so you have to hit and release both one at a time. For ctrl, shift, and alt, you have remember that the keyboard has two of those keys - one on the left and one on the right. Try pressing and releasing the stuck command key (ctrl, alt, shift, windows, menu) one at a time. Try to unblock it by moving it or pressing it. In your case, the Windows key might be physically stuck down. Holding the Windows key and pressing any other button does shortcuts for menus. Reboot the computer to apply the changes. Select the Enabled option and click Apply and then OK. In the right-side pane, double-click on the Turn off Windows Key hotkeys policy to edit it. Navigate to User Configuration -> Administrative Templates -> Windows Components -> File Explorer. How do I disable keyboard shortcuts in Windows?
Once you are there, you'll want to make sure the boxes for “Turn on Sticky Keys” or “Turn on Filter Keys” are turned off-which simply means the feature isn't active at the moment.
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